Thank you for shopping with Gorkha Products! We strive to provide you with the best shipping experience possible. Please review our shipping policy below for detailed information.
1. Shipping Locations
We offer fast and reliable shipping across India. Currently, we do not ship internationally.
2. Processing Time
- Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Processing Delays: In case of high order volumes or any unforeseen circumstances, processing may take a little longer. We will notify you if there are significant delays.
3. Shipping Time
- Standard Shipping: Standard shipping typically takes 5-7 business days, depending on your location.
- Expedited Shipping: Expedited shipping options are available at an additional cost and typically take 2-4 business days.
4. Shipping Charges
- Standard Shipping: Standard shipping charges are calculated based on the weight and dimensions of the package and will be displayed at checkout.
- Expedited Shipping: Expedited shipping charges vary based on the selected service and will also be displayed at checkout.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order through our carrier’s website.
6. Shipping Issues
- Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order.
- Incorrect Address: Please ensure that your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Customs and Duties
All orders shipped within India are not subject to additional customs and duties. For specific regional regulations, please consult your local customs office.
8. Delivery Issues
If you experience any issues with the delivery of your order, please contact our customer service team for assistance. We are committed to ensuring your satisfaction and will work to resolve any problems promptly.
9. Contact Information
For any questions or concerns regarding our shipping policy, please contact us at:
Gorkha Products
Address: J-4, Ramesh Marg, C Scheme, Jaipur, Rajasthan 302001
Phone: +91-8890732236
Email: contact@gorkhaproducts.com
Thank you for choosing Gorkha Products. We appreciate your business and are dedicated to providing you with the best possible service.
